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Terms That Cover Your Account on pej66

These terms set out what you agree to when you open and use your pej66 account — from deposits via DANA, OVO or GoPay through to how we handle withdrawals and what happens if there's a dispute.

Account eligibility appliesLocal wallet rules includedWithdrawal conditions statedAccess subject to local lawContact support for queries
pej66 Terms That Cover Your Account on pej66
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms raises a question — whether it's about your account status, a withdrawal hold, or how your wallet is linked — our support team is here to clarify. Reach us through any of the channels below and we'll point you to the relevant section or escalate if needed.

Live Chat Open the chat widget from your account dashboard. Available during peak hours for Indonesia; response time depends on queue volume at the time you connect.
Email Support Send your query to our support address from your registered email. Include your account ID and the specific terms section you're asking about for a faster response.
Account Help Centre Our help centre lists common terms questions by topic — account eligibility, wallet rules, withdrawal conditions. Check there first before raising a ticket.
HOW WE HANDLE ACCOUNTS

Account Security and Data Practices Under These Terms

Your account and the data tied to it are managed under the practices below. These aren't abstract commitments — they describe the actual steps we take when you deposit via DANA or request a withdrawal to OVO, and how we keep your account access secure.

Account Verification

When you request a withdrawal, we verify your account against the registered wallet — OVO, DANA or GoPay. This step protects you from unauthorised payouts and keeps your balance where it belongs.

Session Security

Each login session is protected by OTP verification sent to your registered mobile number. If you log in from a new device, you'll need to confirm the session before accessing your wallet or balance.

Data Retention

We keep your account records for the period required by applicable regulations. You can request a summary of your account data by contacting support from your registered email address.

Requesting Changes

To update your registered wallet, email address or contact number, raise a request through live chat or email support. Changes to payout wallets require re-verification before the next withdrawal clears.

Common Questions About These Terms

These are the questions we see most often when it comes to understanding how these terms work in practice — covering eligibility, account rules, wallet conditions and what to do if something isn't right.

You must meet the legal age requirement in your jurisdiction. Access is available only where local law permits. Creating an account confirms you meet both conditions at the time of registration.

Deposits and withdrawals are processed through DANA, OVO and GoPay. Other payment methods may be available depending on your region, but the terms specifically cover these three wallets for Indonesia.

We post the updated version on this page with a new effective date. Continuing to use your account after that date means you accept the revised terms. We recommend checking this page periodically.

Contact support via live chat or email from your registered address. Include your account ID, the date of the transaction in question, and a brief description. We'll investigate and respond through the same channel.

No. Your account is personal and non-transferable under these terms. Sharing access or allowing another person to operate your account is a breach that may result in suspension or permanent closure.

Send a request to our support email from your registered address. Data requests are handled in line with applicable regulations. Account closures are processed once any pending withdrawals to OVO or DANA have cleared.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.